If you have complaints against Kia, you're not alone!
Kia Motors was found in 1944 in Seoul, South Korea. The name Kia means "up out of Asia". It was one of the first automobile companies to come out of South Korea and is one of the biggest car manufacturers in South Korea. In fact, they have grown to produce more than cars, and turn out trucks and motorcycles as well. Kia Motors America is the American branch of Kia, and Kia was the eighth highest selling automobile in the United States in 2008.
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Of course, with popularity comes complaints, and Kia has faced its fair share of criticisms. One criticism that Kia owners commonly voice has to do with warranty issues. To be fair, this is an issue that many car owners face at one time or another. If the manufacturer claims that repairs are not covered by a warranty, then the car owner will most likely have a gripe. Many of the criticisms of Kia's online have to do with issues where the company refused to cover repairs that the owner felt should be covered by the warranty. The best way to avoid these issues is to be clear what is covered by the warranty before you purchase a car. It's difficult to tell whether the complaints about Kia are justified, or simply from car owners who are upset they had a problem with their cars.
Others complain that they bought a Kia and are disappointed with the durability and/or customer service. Some of the complaints may be valid, but it's also true that Kia's are not top-of-the-line cars. So, it may be unreasonable to expect the same level of durability and customer service with a Kia that you might get from a high-end automobile manufacturer.
Kia sells economical cars, and such cars often don't perform as well as high-end models. Thus, it is not surprising that Kia faces a good deal of criticism from unhappy customers. The best way to protect yourself when buying a Kia (or any car, for that matter) is to know what you are getting into when it comes to the warranty and durability of the car.
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